On my part, unfortunately I've had underwhelming experiences with the PD/SD department on a high frequence.
This might be the perfect depiction of the police enforcement in US maybe, I don't know. But constantly encountering with highly uncooperative, "I don't have time for you, kid." type of officers when you want to talk things through in basic situations or contacting the PD/SD department for basic inquiries is super unpleasant.
On another topic, over the course of 2 weeks, my "Non-Emergent" type of 911 calls to the PD/SD department were always left unnoticed. There isn't an actual good time to do it too. Call it on the off-hours of the server, no one /onduty. Call it on the peak hours, each and every police is in a chase.
I know that we have options like filing a report on forums, taking things to the court but it is really disappointing that while you're playing a civilian character, you cannot just simply go to the PD/SD offices and find someone to talk to, report a crime, go over an inquiry etc.. Front desk is 99% of the time empty already. Do we really need 6-7 cruisers on a single chase or most of the PD/SD is avoiding "boring rp" for the sake of it, as a govermental personnel.
Most of the times, I would literally have to pull aside a roaming cruiser, ask them to help me or forward me to a station, which is pretty silly. Never got positive results too as again, each and every office that I've been forwarded to was empty for long periods of time.
I know that PD/SD itself is pretty busy with the outrageous amount of shootings and stuff happening each night but the whole "cops and robbers" feel crawls back in, when you constantly face a brick wall, if you try to act out an RP with govermental officials as a regular citizen.
Let me know if I'm seeing things on a wrong perspective with a wrong approach here. Or if I've witnessed unlucky experiences & timings again and again. Thank you! ❤️