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If you're unable to connect ...


Mmartin
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  • Management

Due to constantly receiving the "The server didn't respond... retrying" message, even though you can see the server in the server browser, please send me via a forum PM the following so we can help determine the root cause:
 

1. Your IP Address

2. Your traceroute to the server

3. Your packetdump

 

Details:

 

  1. To get your IP, visit https://whatismyipaddress.com/ (the IPv4 variant)
  2. To get traceroute, open command line and type in "tracert server.ls-rp.com". Let it run for 5 minutes, then copy or screenshot the output.
  3. To get a packet dump, please download WireShark. This software lets you record the communication between your computer and our server. After installing it:
    1. Close SA-MP
    2. Select your network interface in the "Capture" panel, this will probably be called "Ethernet" or "Ethernet X(number)", or something similar. Make sure you aren't selecting a LAN. Double click it.
      image.png
    3. In the filter field above the packet list, type in "ip.addr == 141.11.196.206" and hit enter. You should now only see packets between your network and LS-RP.
      image.png
    4. Open SA-MP, and try to connect a few times. Close SA-MP after.
    5. Hit the red square button above the filter to stop packet capture
    6. Go to File > Export Specified Packets
    7. Make sure "All packets" and "Displayed" are selected
      image.png
    8. Save the file and include it in your PM

 

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