Operational Update - Stability, Promotion, Feature Voting and Feedback
Hello everyone,
This is the first in a series of intermittent operational updates where we will share information, address community feedback, and keep everyone informed about the direction of the server. In this update we will briefly cover the following topics:
- Server Stability & Continuity
- Content Creators
- Events Team
- Milestone Giveaways
- UCP Based Feature Voting
- UCP Feedback Survey
Server Stability & Continuity
Our development team has been working continuously to improve overall server stability. Over the past two weeks several crash related issues were identified and resolved, with fixes being deployed on a near daily basis. As a result, we are now confident that the current experience is significantly more stable than it was during the initial launch period.
In addition to the crashes, some players experienced issues loading server resources which prevented them from connecting. This resulted in a large number of support tickets. We are happy to report that these issues have now been resolved and all open tickets regarding connection problems have resulted in successful in-game connections. If anyone encounters issues going forward, please open a ticket on Discord.
We understand that these early issues were frustrating for many players. Launching and stabilizing a server of this scale inevitably involves challenges in a live environment. With the stability improvements now in place, we hope and encourage those who encountered issues earlier will give LS-RP another opportunity.
Content Creators
With the server now operating more reliably we'd like to remind people of our Content Creator program. Creators on YouTube, TikTok and Meta platforms (Instagram and Facebook) can apply to join the content creator program and receive various benefits to help you create better content and stand out in the community.
We are also looking to further expand our content creator program to better support those who stream on LS-RP. Further information will be released to our content creators when ready; if you stream, or create any form of social media relating to the LS-RP platform, we encourage you to apply.
A quick shoutout here to two of our content creators, @points and @Moon, who have been pushing out content on a regular basis. We recommend you check them out, and our other content creators, in the #content-creators channel on Discord.
Events Team
Our events team has his the ground running as we settle back into the RageMP platform, running events such as the Los Santos Paintball Tournament, San Andreas State Triathlon and St. Patrick's Day Parade. Looking at the internal event team discussions, I can assure you there's no signs of slowing so keep an eye on the #server-events channel on Discord.
If anyone is interested in participating in planning and running events, you can find more details here or reach out to @husoparac11.
Milestone Giveaways
To encourage activity and celebrate player milestones we will be introducing milestone based giveaways tied to server population. Once we reach various concurrent player targets, we'll look to run periodic giveaways which will take place for players currently online. These giveaways will primarily consist of credits, allowing players to redeem them for small perks that best suit their needs. Examples of rewards include things such as name changes, additional character slots, additional furniture slots, and other quality of life perks available through the premium system.
The goal of these giveaways is to reward players who are actively contributing to the growth and activity of the server while also creating small moments of excitement throughout the day.
UCP Based Feature Voting
One of the most common questions we receive is which major feature will be developed next. To allow the community to directly influence development priorities we will be reintroducing UCP based voting. Players will be able to vote on a list of potential major features through the User Control Panel which are live now.
Features will then be implemented in order of popularity based on the results of this vote, ensuring that development time is focused on the improvements the community wants most.
We will initially be starting with three features up for voting, this will be for a period of one week, at which time the most popular choice will be put forward for development. We've heard the previous feedback that features were put up for voting, but never developed; our approach going forward will only be to post a limited number and then focusing on the most popular as a priority.
UCP Feedback Survey
We have also introduced a UCP Feedback Survey to give all players the opportunity to share structured feedback about both the server scripts and the community experience.
The survey can be accessed by logging into the UCP and completing the feedback form. While discussion threads are still valuable, structured feedback allows us to identify trends more clearly and understand which issues affect the largest number of players. Individual responses also help provide more detailed insights than what is typically possible in public discussions.
We appreciate everyone who has supported LS-RP during the launch and throughout the stabilization process. These operational updates will continue periodically as needed when development progresses and new features are introduced. Thank you for being part of the community.
I'd like to personally thank everyone who has been submitting bug reports and suggestions, both for development and operational areas of the community. These are the primary way for you to give us your thoughts and feedback, with admins and developers reviewing them on a daily basis. Don't hesitate to reach out if you have any questions or queries regarding operations, I'll get back to you as soon as I can!
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