can't log UCP

[ferro]

I didn't played for a while now.

I was about to log back in but UCP noticed me that i already received a verification email but i didn't find anything into my mail. 

I already request support on discord but no one answered my ticket

[Traficante]

If you've submitted a ticket via the request-support channel on discord, it will be handled if you give it some time. Only certain staff members can assist with account related issues. 

[cyandyeyell]

On 3/12/2025 at 3:50 AM, ferro said:

I didn't played for a while now.

I was about to log back in but UCP noticed me that i already received a verification email but i didn't find anything into my mail. 

I already request support on discord but no one answered my ticket

bitlife

Sometimes the verification email can end up in the spam/junk folder, so it’s worth checking there. If it’s not there, try resending the verification from the UCP.